Returns and Refund Policy

Thank you for choosing SunnahNikah for your matrimonial journey. We are dedicated to providing a secure and reliable platform for individuals seeking to connect with like-minded partners. Before you subscribe to any of our services, please read our Refund and Cancellation Policy carefully.

Policy

1. Subscription Services

   Once a subscription plan is activated, it is non-refundable. We highly recommend that users explore the free features of the platform before committing to a paid subscription plan.

2. Unused Services

   Refund requests for unused services or credits may be considered on a case-by-case basis. To request a refund for unused services, users must provide a valid reason within 48 hours of the purchase.

3. Technical Errors

   In the case of a technical issue resulting in overbilling or the inability to access paid features, we will thoroughly investigate the issue and provide a refund for the affected period.

4. Misuse of the Platform

   Refunds will not be issued to accounts found in violation of our platform’s rules, including activities such as spamming, inappropriate conduct, or fraudulent behavior.

Refund Process

1. Initiation of Refunds

   To request a refund, please contact our customer support team at support@sunnahnikah.in within 7 days of the payment date.

2. Evaluation and Approval

   Refunds will be evaluated based on the eligibility criteria. The process may take 7-10 business days for approval. We aim to resolve all refund-related issues promptly.

3. Refund Method

   Approved refunds will be credited back to the original payment method (e.g., credit card, bank transfer) within 7-10 business days.

Cancellation Policy

1. Subscription Cancellation

   Users have the option to cancel their subscription at any time to avoid future charges. Please note that cancellation does not trigger a refund for the current subscription period.

2. Account Termination

   If you choose to deactivate your account or if your account is terminated due to a breach of our Terms of Service, no refunds will be provided for unused portions of any subscription plans.

Contact Information

For any questions or inquiries related to refunds or returns, please contact us:

• Email: support@sunnahnikah.in
• Phone: +91 9259499005

By proceeding with the payment, you acknowledge that you have read, understood, and agreed to our Refund and Cancellation Policy.

Thank you for choosing SunnahNikah — we wish you success in your matrimonial journey!